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Product Use and Maintenance

The company's goods are strictly based on the "Law of the People's Republic of China on the Protection of Consumers' Rights and Interests", "Product Quality Law of the People's Republic of China".

The implementation of after-sales service, service content is as follows:

Pre-filter Series

Stainless steel pre-filter: Model APL-QZ01, APL-QZ02, need to be discharged at regular intervals, according to the water quality of different places, the discharge cycle is 7-15 days. No need to replace for the filter structure.

Big fat pre-filter: Model APL-QZ03, the cartridge needs to be replaced regularly, according to the water quality of different places, the use of the period of 9-12 months.

Centralized ultrafilter pre-filter: Model APL-3ZT, APL-5ZT, need to be regularly discharged, according to the water quality of different places, the sewage cycle is 7-15 days. The service life of the filter element is 3-5 years.

Terminal Drinking Machine Series

1. After the water mains are shut down for maintenance, it is necessary to drain the sediment from other faucets first, otherwise a large amount of sediment may lead to clogging of the filter cartridge or affect the life of the cartridge.

2. There will be slight vibration and working noise when the product is making water or flushing, which is normal.

3. Lower ambient temperature leads to low water temperature, the water flow will be reduced, is a normal phenomenon.

4. Filter cartridge according to the specifications of the use of the period of time to replace, to prevent secondary pollution.

5. Long-term non-use or short-term out, please close the equipment into the water ball valve, and the equipment to empty the water.

Centralized water softener series

1. equipment placed near the heat source need to take the necessary thermal insulation measures, placed in the outdoors, please use the shelter to cover, do a good job of waterproof measures.

2. the first time you use the central water purifier or a long time unused, there will be yellow water outflow after startup, this is a normal phenomenon, many times after the backwash and positive wash can continue to use.

3. such as a sharp increase in water consumption (relative to normal usage) or the quality of raw water decline, should increase the number of flushing regeneration accordingly.

4. the service life of the filter media is affected by a number of factors, according to the local water quality needs to be replaced periodically filter media, it is recommended that the replacement cycle: the central water purifier filter media for 3-5 years, the central water softener filter media for 5-10 years.

5. the central water softener need to regularly check the consumption of softener, add in a timely manner.

6. if the user needs to go out for a long time, the central water softener can be turned on vacation mode.

7. regeneration time is recommended to be set in the early hours of the morning, the early hours of the period of low water consumption is conducive to the full regeneration of the machine.

FAQ

The indicator light on the APL-RO800 faucet is red, what is the problem?

This has a real-time monitoring of water quality and safety features, if the indicator light on the faucet is red it is detected that the TDS value of the water out of the water is unqualified. It is likely to be caused by the filter cartridge has not been replaced for a long time, but also may be caused by other problems, if you find that the device is lit up with a red light, please report to the police in a timely manner.

What is the reason for the water coming out of the water purifier faucet to become smaller?

Water purifier suddenly become small There are generally the following possibilities: 1. Filter clogging, long-term not replaced; 2. If the installation of the booster pump, the booster pump may be faulty; the specific reasons need to be a professional maintenance personnel to overhaul the home.3. Low ambient temperature leads to low temperature of the incoming water, the flow of water will be reduced, which is a normal phenomenon.

What is the reason why the instant hot water line unit does not produce hot water?

You need to unlock the "child lock" button on the panel before you can get hot water above 50 degrees.

APL-RO800, end-of-line dispenser, display panel Icons are flashing and accompanied by a beeping sound. What is the cause?

This icon flashing for the water shortage alarm, please test the machine into the water ball valve is closed and home water supply is normal. If the above two situations can not be removed from the alarm, disconnect the device from power and water and report to the police in a timely manner.

 

The central machine alarms and the display panel shows codes such as E1, E2, E3, E4, etc. How should I handle this?

First of all, the equipment to restart the power off, such as can not be automatically restored, please disconnect the equipment from the power and water in a timely manner to report repair by the manufacturer's engineers to deal with the door.